Canon Printer Error Code 1401: How to Fix It

Easy 10-15 minutes High Severity Verified June 2026
Error Code
1401
Brand
Canon
Product Type
printer
Severity
High
DIY Difficulty
Easy
Estimated Fix Time
10-15 minutes
Canon printer error code 1401 indicates that your printhead is not installed properly or has become loose. This error prevents your printer from functioning and requires you to remove and reinstall the printhead correctly to restore normal operation.
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Tools You'll Need

How to Fix Error Code 1401

  1. Power Off and Unplug Printer

    Always unplug the printer before accessing internal components to prevent electrical shock or damage.
  2. Open Printer Cover

  3. Remove Ink Cartridges

    Handle ink cartridges carefully to avoid getting ink on your hands or clothes.
  4. Locate and Remove Printhead

    Do not touch the copper contacts or nozzles on the printhead as this can cause permanent damage.
  5. Inspect Printhead and Housing

  6. Reinstall Printhead Properly

    Ensure the printhead is fully seated - a partially installed printhead will trigger the error again.
  7. Reinstall Ink Cartridges

  8. Close Cover and Test

Parts You May Need

Replacement printhead
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Replacement printhead
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Replacement printhead
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Replacement printhead
Check Price on Amazon
Replacement printhead
Check Price on Amazon
Replacement printhead
Check Price on Amazon
Replacement printhead
Check Price on Amazon
Replacement printhead
Check Price on Amazon
Replacement printhead
Check Price on Amazon
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When to Call a Professional

Contact Canon support or a printer repair technician if the error persists after multiple reinstall attempts, if the printhead appears damaged, or if you're uncomfortable handling delicate printer components.

Frequently Asked Questions

Why does my Canon printer keep showing error 1401?
Error 1401 typically occurs when the printhead becomes loose due to vibration, improper installation after cleaning, or when cartridges are changed incorrectly. Following proper reinstallation steps should resolve the issue.
Can I damage my printer by removing the printhead?
When done carefully, removing and reinstalling the printhead is safe. Avoid touching the copper contacts or nozzles, handle gently, and ensure the printer is unplugged before starting.
How do I know if my Canon printhead is properly installed?
A properly installed printhead sits flush in its housing, clicks into place, and doesn't move when the securing lever is closed. The printer should initialize without error codes when powered on.
What should I do if error 1401 returns after reinstalling?
If the error persists, try cleaning the printhead contacts with a lint-free cloth, check for damaged components, or the printhead may need replacement. Contact Canon support for further assistance.