Canon Printer Error Code 1701: How to Fix It

Q: What does error code 1701 mean on a Canon printer?

Error code 1701 on a Canon printer means the waste ink absorber — an internal foam or felt pad that collects excess ink from print head cleaning cycles — is full or has reached its maximum ink capacity. Canon programs the printer to stop operating when this counter hits its limit to prevent ink overflow and internal damage.

Q: Can I fix Canon error 1701 without taking the printer apart?

Yes, partially. You can clear the error code and get your printer working again just by resetting the waste ink counter using Canon's free Service Tool software — no disassembly required. However, the physical pad inside the printer is still saturated with ink. For a complete, long-term fix, it's recommended to eventually open the printer and either clean or replace the pad, but many users run their printer for months after a counter-only reset.

Q: How often will I need to reset the waste ink absorber on my Canon printer?

It depends on how heavily you use your printer and how often it runs automatic cleaning cycles. For average home users, the waste ink absorber can take several years to fill up. High-volume users or those who frequently run deep cleaning cycles may see it fill up sooner. Once you physically replace or clean the pad and reset the counter, the cycle starts over.

Q: Is it safe to keep printing after Canon error 1701?

You should not continue printing without addressing the error. If you force the printer to operate with a full waste ink absorber, ink can overflow inside the printer, permanently damaging internal components and potentially causing ink to leak onto your desk or documents. Reset the counter and address the physical pad before resuming normal printing.

Q: Where can I find the correct Canon Service Tool version for my printer model?

The correct version of the Canon Service Tool depends on your specific printer model number (e.g., PIXMA MX922, PIXMA iP8720, etc.). Your model number is printed on a label on the front or bottom of the printer. Search for 'Canon Service Tool [your model number]' to find the appropriate version. Common versions include ST-4720 and ST-5000, each supporting different model ranges. Avoid paid tools — the official Canon Service Tool is free.

Abstract

Canon error code 1701 means your printer's waste ink absorber — a small pad inside the machine that soaks up excess ink during cleaning cycles — has reached its maximum capacity. When this pad is full, your Canon printer will stop working to prevent ink from leaking onto internal components or your desk. You can fix this at home by resetting the absorber counter using free Canon software, and optionally replacing or cleaning the physical pad itself.