Canon Printer Error Code 1714: How to Fix It

Medium 30-60 minutes Medium Severity Verified June 2026
Error Code
1714
Brand
Canon
Product Type
printer
Severity
Medium
DIY Difficulty
Medium
Estimated Fix Time
30-60 minutes
Canon printer error code 1714 is a waste ink alert that appears when the printer's internal waste ink absorber (also called a waste ink pad or sponge) is nearing its maximum capacity. Canon printers track how much ink is absorbed during cleaning cycles and printing, and when it reaches a set threshold, the printer locks up to prevent ink from overflowing inside the machine. If left unaddressed, a full waste ink pad can cause ink to leak onto internal components, potentially causing permanent damage.
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Tools You'll Need

How to Fix Error Code 1714

  1. Confirm the Error Code

  2. Download the Canon Waste Ink Reset Tool

    Only download software from Canon's official website or a trusted Canon partner. Third-party reset tools from unknown websites may contain malware or permanently damage your printer.
  3. Run the Waste Ink Counter Reset

    Resetting the counter does NOT physically empty or replace the waste ink pad. It only resets the software tracking number. If the pad is physically full of ink, you must also replace or clean the pad to prevent ink overflow and internal damage.
  4. Inspect and Replace the Waste Ink Absorber Pad

    Unplug the printer from the power outlet before opening the casing. Waste ink is a dye or pigment-based liquid that will permanently stain clothing and surfaces. Wear disposable gloves and work over a covered surface. Do not touch the print head or ink cartridge contacts.
  5. Reassemble and Test the Printer

  6. Reduce Frequency of Waste Ink Generation

Parts You May Need

Waste ink absorber pad kit
Check Price on Amazon
Disposable rubber gloves
Check Price on Amazon
Waste ink absorber pad kit
Check Price on Amazon
Disposable rubber gloves
Check Price on Amazon
Waste ink absorber pad kit
Check Price on Amazon
Disposable rubber gloves
Check Price on Amazon
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When to Call a Professional

You should contact a Canon-authorized service technician if: (1) the error code 1714 persists even after successfully running the official reset tool multiple times, (2) you notice ink leaking out of the bottom of the printer onto your desk or floor, indicating the absorber has already overflowed, (3) you are uncomfortable opening the printer casing and risk voiding your warranty, or (4) your printer is still under warranty — opening the casing yourself may void the warranty and Canon's service center can replace the absorber under warranty or for a service fee. You can find a Canon service center at usa.canon.com/support.

Frequently Asked Questions

What does Canon error code 1714 mean?
Canon error code 1714 means the printer's waste ink absorber pad is nearing or has reached its maximum capacity. Canon printers use foam or felt pads to absorb excess ink during print head cleaning cycles and printing. When the software counter tracking this ink reaches a set limit, the printer displays error 1714 and may stop printing to prevent internal ink overflow and damage.
Can I fix Canon error 1714 without replacing the waste ink pad?
You can temporarily fix error 1714 by resetting the waste ink counter using Canon's official service reset tool, which clears the software counter and allows the printer to resume operation. However, this does not physically empty the ink pad. If the pad is fully saturated with ink, resetting only the counter without replacing or cleaning the pad risks ink overflow inside the printer, which can permanently damage internal components. It is strongly recommended to replace the pad at the same time.
How often does a Canon printer waste ink pad need to be replaced?
The lifespan of a Canon printer waste ink pad depends on how frequently you print and how often automatic or manual print head cleaning cycles run. On average, waste ink pads can last anywhere from 2 to 5 years under normal use. Frequent deep cleaning cycles consume the pad capacity much faster. Printing regularly (rather than leaving the printer idle for long periods) helps reduce the number of cleaning cycles the printer performs automatically.
Is it safe to keep using my Canon printer after error 1714 appears?
It is not recommended to continue heavy use of your Canon printer after error 1714 appears without addressing the issue. If the waste ink pad is near or at full capacity and you keep printing and running cleaning cycles, ink can overflow into the printer's internals, causing permanent damage to the circuit board, print head, and other components. Reset the counter and replace the absorber pad as soon as possible to avoid costly repairs.
Where can I find a replacement waste ink absorber pad for my Canon printer?
Replacement waste ink absorber pad kits for Canon printers are widely available online through retailers like Amazon, eBay, and specialty printer supply stores. Search for your specific Canon printer model number followed by 'waste ink absorber pad kit' or 'waste ink pad replacement.' Most kits include pre-cut foam pads and sometimes a reset CD or download link. Always verify the kit is listed as compatible with your exact printer model before purchasing.