Canon Printer Error Code 2114: How to Fix It

Easy 10-20 minutes Medium Severity Verified June 2026
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Error Code
2114
Brand
Canon
Product Type
printer
Severity
Medium
DIY Difficulty
Easy
Estimated Fix Time
10-20 minutes
Canon printer error code 2114 means the paper size loaded in the tray does not match the paper size selected in your print settings or on the printer's control panel. This mismatch prevents the printer from completing the job to avoid wasted paper or misaligned output. The good news is this error is almost always fixable in just a few minutes without any special tools.
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Tools You'll Need

How to Fix Error Code 2114

  1. Cancel the Current Print Job

  2. Check What Paper Is Actually Loaded

  3. Register the Paper Size on the Printer

  4. Match the Paper Size in Your Print Dialog

  5. Check the Canon IJ Printer Assistant or My Image Garden Settings

  6. Update or Reinstall the Printer Driver

  7. Reset the Printer to Factory Settings

    Warning: A factory reset will erase all custom settings including Wi-Fi network configuration, paper presets, and any stored preferences. Make note of your network credentials and settings before proceeding.
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When to Call a Professional

If the error code 2114 persists after correctly matching all paper size settings, updating the driver, and performing a factory reset, the printer's paper detection sensor or the main logic board may be faulty. At that point, contact Canon Support at 1-800-OK-CANON or take the printer to an authorized Canon service center. Repair is also worth considering if the printer is still under warranty, as Canon may replace or repair the unit at no cost.

Frequently Asked Questions

What does Canon error code 2114 mean?
Canon error code 2114 means there is a paper size mismatch — the size of the paper loaded in the printer tray does not match the paper size selected in your print settings or registered in the printer's own settings menu. The printer stops the job to prevent printing on the wrong size paper.
Why does my Canon printer keep showing error 2114 even with the correct paper loaded?
Even if the correct paper is physically in the tray, the error can persist if the printer's internal paper size setting, the printer driver setting, and the print job setting are not all in sync. Check all three locations: the printer's LCD or Settings menu, the Canon driver properties on your computer, and the print dialog for the specific document you are printing.
How do I fix Canon error 2114 when printing from my phone or tablet?
When printing from a mobile device using the Canon PRINT Inkjet/SELPHY app or AirPrint, open the app's print settings before sending the job and make sure the paper size selected in the app matches the paper loaded in the printer. Also confirm the paper size is correctly registered on the printer itself via its control panel or LCD screen.
Does Canon error 2114 cause any damage to the printer?
No, error code 2114 is a protective error that prevents printing rather than causing hardware damage. The printer simply stops processing the job until the size mismatch is resolved. You can safely take your time to correct the settings without worrying about harming the printer.
Can using third-party paper cause Canon error 2114?
Third-party paper that is slightly outside standard size tolerances can occasionally confuse the printer's paper detection. If you suspect this, try loading a fresh stack of name-brand paper in a standard size like Letter or A4 and see if the error clears. Also make sure the paper guides in the tray are properly adjusted to the paper edges regardless of brand.

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