Canon Printer Error Code 5B00: How to Fix It
Medium 45-90 minutes High Severity
Verified June 2026
- Error Code
- 5B00
- Brand
- Canon
- Product Type
- printer
- Severity
- High
- DIY Difficulty
- Medium
- Estimated Fix Time
- 45-90 minutes
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Tools You'll Need
- Needle-nose pliers
- Cotton swabs
- Isopropyl alcohol
- Disposable gloves
- Plastic bags
- Computer with internet access
How to Fix Error Code 5B00
-
Power Down and Disconnect
Always unplug the printer before opening any panels to avoid electrical shock. -
Access Service Mode
-
Perform Temporary Reset
-
Locate Waste Ink Absorber Pads
Wear gloves when handling ink-soaked pads to avoid skin staining. -
Remove Saturated Pads
Work over newspaper or plastic sheeting to protect surfaces from ink drips. -
Clean the Waste Ink Area
-
Install New Absorber Pads
-
Use Service Tool for Permanent Reset
Only use official Canon service tools to avoid printer damage. -
Test Printer Function
Parts You May Need
Waste ink absorber pads
Check Price on Amazon
Canon service tool software
Check Price on Amazon
Waste ink absorber pads
Check Price on Amazon
Canon service tool software
Check Price on Amazon
Waste ink absorber pads
Check Price on Amazon
Canon service tool software
Check Price on Amazon
Waste ink absorber pads
Check Price on Amazon
Canon service tool software
Check Price on Amazon
Waste ink absorber pads
Check Price on Amazon
Canon service tool software
Check Price on Amazon
Waste ink absorber pads
Check Price on Amazon
Canon service tool software
Check Price on Amazon
Waste ink absorber pads
Check Price on Amazon
Canon service tool software
Check Price on Amazon
Waste ink absorber pads
Check Price on Amazon
Canon service tool software
Check Price on Amazon
Waste ink absorber pads
Check Price on Amazon
Canon service tool software
Check Price on Amazon
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When to Call a Professional
Contact Canon service or a qualified printer technician if you're uncomfortable opening the printer, cannot locate the absorber pads, or if the error persists after following all steps. Professional service ensures warranty compliance and proper disposal of waste materials.Frequently Asked Questions
Can I continue printing with Canon error 5B00?
No, the printer will not function until the waste ink absorber is replaced and counter reset. Attempting to bypass this error can cause permanent damage from ink overflow.
How often do waste ink absorbers need replacement?
Typically every 6,000-20,000 pages depending on your printing habits. Heavy photo printing and frequent head cleaning cycles fill the absorbers faster.
Is it safe to reset the waste ink counter without replacing pads?
No, this creates risk of ink overflow that can permanently damage internal components and void your warranty. Always replace saturated pads when resetting the counter.
Where can I buy replacement waste ink absorber pads?
Purchase genuine Canon waste ink absorbers from authorized dealers, Canon's parts department, or compatible third-party alternatives from printer supply retailers.
Will Canon error 5B00 happen again?
Yes, this is normal maintenance. With proper replacement and reset, the counter starts fresh and the error won't reappear until the new pads reach capacity.