Canon Printer Error Code 6800: How to Fix It
Medium 45-60 minutes High Severity
Verified June 2026
- Error Code
- 6800
- Brand
- Canon
- Product Type
- printer
- Severity
- High
- DIY Difficulty
- Medium
- Estimated Fix Time
- 45-60 minutes
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Tools You'll Need
- Lint-free cloths
- Distilled water
- USB cable
- Computer with internet access
How to Fix Error Code 6800
-
Power cycle the printer completely
Ensure the printer is completely off before unplugging to prevent electrical damage. -
Remove and reseat cartridges
Handle cartridges carefully to avoid ink spills and never touch the metal contacts with your fingers. -
Perform factory reset
Factory reset will erase all custom settings including network configurations. -
Update printer firmware
Do not disconnect the printer or turn it off during firmware updates as this can cause permanent damage. -
Check for physical damage
Unplug the printer before opening any covers and avoid touching electronic components directly. -
Test with minimal configuration
Parts You May Need
EEPROM memory chip
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Main circuit board
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Ink cartridges
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EEPROM memory chip
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Main circuit board
Check Price on Amazon
Ink cartridges
Check Price on Amazon
EEPROM memory chip
Check Price on Amazon
Main circuit board
Check Price on Amazon
Ink cartridges
Check Price on Amazon
EEPROM memory chip
Check Price on Amazon
Main circuit board
Check Price on Amazon
Ink cartridges
Check Price on Amazon
EEPROM memory chip
Check Price on Amazon
Main circuit board
Check Price on Amazon
Ink cartridges
Check Price on Amazon
EEPROM memory chip
Check Price on Amazon
Main circuit board
Check Price on Amazon
Ink cartridges
Check Price on Amazon
EEPROM memory chip
Check Price on Amazon
Main circuit board
Check Price on Amazon
Ink cartridges
Check Price on Amazon
EEPROM memory chip
Check Price on Amazon
Main circuit board
Check Price on Amazon
Ink cartridges
Check Price on Amazon
EEPROM memory chip
Check Price on Amazon
Main circuit board
Check Price on Amazon
Ink cartridges
Check Price on Amazon
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When to Call a Professional
Call a professional service technician if the error persists after all troubleshooting steps, if you see physical damage to circuit boards, or if the printer is still under warranty. EEPROM chip replacement requires specialized equipment and technical expertise that most users don't have access to.Frequently Asked Questions
What causes Canon error code 6800?
Error code 6800 is caused by EEPROM read/write failures, which can result from power surges, component aging, firmware corruption, or physical damage to the memory chip or main circuit board.
Can I fix Canon error 6800 myself?
You can try basic troubleshooting like power cycling, cartridge reseating, and firmware updates, but EEPROM hardware failures typically require professional repair or printer replacement.
Is Canon error 6800 covered under warranty?
Yes, error code 6800 is typically covered under Canon's standard warranty as it indicates a hardware malfunction. Contact Canon support if your printer is still within the warranty period.
How much does it cost to repair Canon error 6800?
Professional repair costs typically range from $150-300 depending on the printer model and required parts. For older printers, replacement may be more cost-effective than repair.
Will I lose my printer settings after fixing error 6800?
Yes, EEPROM errors often require factory resets or component replacement, which will erase all custom settings including network configurations, paper preferences, and quality settings.