Canon Printer Error Code 6800: How to Fix It

Medium 45-60 minutes High Severity Verified June 2026
Error Code
6800
Brand
Canon
Product Type
printer
Severity
High
DIY Difficulty
Medium
Estimated Fix Time
45-60 minutes
Canon error code 6800 indicates an EEPROM (Electrically Erasable Programmable Read-Only Memory) read/write error in your printer. This serious error affects the printer's ability to store and retrieve essential operating data, often requiring professional service or component replacement.
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Tools You'll Need

How to Fix Error Code 6800

  1. Power cycle the printer completely

    Ensure the printer is completely off before unplugging to prevent electrical damage.
  2. Remove and reseat cartridges

    Handle cartridges carefully to avoid ink spills and never touch the metal contacts with your fingers.
  3. Perform factory reset

    Factory reset will erase all custom settings including network configurations.
  4. Update printer firmware

    Do not disconnect the printer or turn it off during firmware updates as this can cause permanent damage.
  5. Check for physical damage

    Unplug the printer before opening any covers and avoid touching electronic components directly.
  6. Test with minimal configuration

Parts You May Need

EEPROM memory chip
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Main circuit board
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EEPROM memory chip
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Main circuit board
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EEPROM memory chip
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Main circuit board
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EEPROM memory chip
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Main circuit board
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EEPROM memory chip
Check Price on Amazon
Main circuit board
Check Price on Amazon
EEPROM memory chip
Check Price on Amazon
Main circuit board
Check Price on Amazon
EEPROM memory chip
Check Price on Amazon
Main circuit board
Check Price on Amazon
EEPROM memory chip
Check Price on Amazon
Main circuit board
Check Price on Amazon
EEPROM memory chip
Check Price on Amazon
Main circuit board
Check Price on Amazon
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When to Call a Professional

Call a professional service technician if the error persists after all troubleshooting steps, if you see physical damage to circuit boards, or if the printer is still under warranty. EEPROM chip replacement requires specialized equipment and technical expertise that most users don't have access to.

Frequently Asked Questions

What causes Canon error code 6800?
Error code 6800 is caused by EEPROM read/write failures, which can result from power surges, component aging, firmware corruption, or physical damage to the memory chip or main circuit board.
Can I fix Canon error 6800 myself?
You can try basic troubleshooting like power cycling, cartridge reseating, and firmware updates, but EEPROM hardware failures typically require professional repair or printer replacement.
Is Canon error 6800 covered under warranty?
Yes, error code 6800 is typically covered under Canon's standard warranty as it indicates a hardware malfunction. Contact Canon support if your printer is still within the warranty period.
How much does it cost to repair Canon error 6800?
Professional repair costs typically range from $150-300 depending on the printer model and required parts. For older printers, replacement may be more cost-effective than repair.
Will I lose my printer settings after fixing error 6800?
Yes, EEPROM errors often require factory resets or component replacement, which will erase all custom settings including network configurations, paper preferences, and quality settings.