Arlo Camera Error Code 1: How to Fix It

Easy 10-20 minutes Medium Severity Verified June 2026
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Error Code
1
Brand
Arlo
Product Type
camera
Severity
Medium
DIY Difficulty
Easy
Estimated Fix Time
10-20 minutes
Arlo Camera Error Code 1 indicates your camera has lost connection to the base station or WiFi network. This is usually a power or WiFi issue. Follow these steps to get your camera back online.
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Tools You'll Need

How to Fix Error Code 1

  1. Check Camera Power

  2. Restart Camera

  3. Check Base Station Power

  4. Verify Internet Connection

  5. Reposition Camera or Base Station

  6. Sync Camera with Base Station

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When to Call a Professional

If the camera still shows error code 1 after trying all steps, contact Arlo support. There may be a hardware defect in the camera or base station.

Frequently Asked Questions

What does Arlo error code 1 mean?
Error code 1 means your Arlo camera is offline and cannot connect to the base station or WiFi network.
Why does my Arlo camera keep going offline?
Common causes include weak WiFi signal, low battery, power interruptions, or interference from other devices.
How do I reset my Arlo camera?
To reset, remove the battery for 10 seconds (or unplug for wired), then reinsert. Or press the reset button with a paperclip for 10 seconds.
Can I fix Arlo camera error code 1 myself?
Yes, most cases can be fixed by checking power, restarting, improving WiFi signal, or resyncing the camera.
How do I sync my Arlo camera to the base station?
Press the sync button on the base station until the LED blinks, then press the sync button on the camera for 2 seconds. Wait for the LED to turn solid.

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