Arlo Camera Error Code 12: How to Fix It

Q: What does Arlo Error Code 12 mean?

Arlo Error Code 12 indicates a Spotlight LED fault. The built-in spotlight on your Arlo camera is not working properly.

Q: Can I fix Arlo Error Code 12 myself?

Yes, you can try power cycling, resetting the camera, checking firmware, and cleaning the spotlight. If those don't work, the hardware may be defective and require replacement.

Q: Will a factory reset fix Error Code 12?

A factory reset may help, but it should be a last resort as it erases all settings. Try power cycling and removing/re-adding the camera first.

Q: How do I remove and re-add my Arlo camera?

In the Arlo app, go to Settings > My Devices, tap on the camera, and select 'Remove Device'. Then follow the app instructions to add it back by pressing the sync button.

Q: Is Error Code 12 covered under warranty?

If your Arlo camera is still under warranty, a hardware fault like a defective spotlight LED should be covered. Contact Arlo Support for assistance.

Abstract

Arlo Camera Error Code 12 indicates a Spotlight LED fault. This means the built-in spotlight on your Arlo camera is not functioning properly, which can affect night vision and motion-activated lighting. The error is typically related to a hardware issue, but can sometimes be resolved with a reset or power cycle.