August Smart Lock Bluetooth Connection Failed: How to Fix It

Q: Why does my August lock keep losing Bluetooth connection?

Common causes include low battery levels, outdated app or firmware, Bluetooth interference from other devices, or being too far from the lock. Try replacing batteries and updating both the app and lock firmware.

Q: How close do I need to be to my August lock for Bluetooth to work?

You should be within 3-6 feet of your August lock for reliable Bluetooth connection. The signal can be weakened by walls, metal doors, or other wireless devices operating nearby.

Q: Can I use my August lock without Bluetooth?

Yes, you can still manually lock and unlock using the interior turn piece, and some models support Wi-Fi connectivity through the August Connect bridge for remote access without Bluetooth.

Q: How often should I replace my August lock batteries?

August smart lock batteries typically last 6-12 months with normal use. The app will notify you when battery levels are low, usually when they reach about 20% capacity.

Q: Will updating my phone's operating system affect my August lock connection?

OS updates can sometimes cause temporary connectivity issues. If problems occur after an update, try restarting both devices, updating the August app, and re-pairing the lock if necessary.

Abstract

The Bluetooth Connection Failed error on August smart locks occurs when your phone cannot establish or maintain a wireless connection to your lock. This typically happens due to distance, interference, or outdated app/firmware versions.