August Smart Lock Error Code 1: How to Fix It

Q: What does August Error Code 1 mean?

It means your August Smart Lock has lost connection to the August Wi-Fi Bridge. You can still use the lock manually or via Bluetooth, but remote access through the app or voice assistants won't work.

Q: Can I use my August lock without the Wi-Fi Bridge?

Yes, but you'll only have Bluetooth range (around 30 feet) and no remote control via the app or smart home integration. To use those features, you must fix the Bridge connection.

Q: Why does my August Bridge keep disconnecting?

Common causes include weak Wi-Fi signal (connect to 2.4 GHz), interference from metal objects, or a faulty Bridge. Try moving the Bridge closer to your router or switching to a mesh network.

Q: How do I reset my August Wi-Fi Bridge?

Press and hold the setup button on the Bridge for 10 seconds until the LED flashes red, then release. It will restart in setup mode. Use the August app to reconnect it.

Q: Does August Error Code 1 require a replacement part?

Rarely. In most cases, it's a connection issue that can be resolved by following the steps above. If the Bridge is defective, you may need a replacement August Wi-Fi Bridge (available on Amazon).

Abstract

Error Code 1 on your August Smart Lock means the lock is not connected to the August Wi-Fi Bridge. This prevents remote access and smart home integration. Follow these steps to re-establish the connection.