August Smart Lock Error Code 10: How to Fix It
Easy 10-15 minutes Medium Severity
Verified June 2026
- Error Code
- 10
- Brand
- August
- Product Type
- smart_lock
- Severity
- Medium
- DIY Difficulty
- Easy
- Estimated Fix Time
- 10-15 minutes
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Tools You'll Need
- Smartphone with August app
- Battery removal tool (or fingernail)
How to Fix Error Code 10
-
Wait for Automatic Lockout to End
Do not repeatedly try codes during this time as it may extend the lockout. -
Use the App to Unlock
-
Reset the Lock (Optional)
Resetting will erase all keypad codes. You'll need to set them up again. -
Re-add Keypad Codes
-
Test the Keypad
Parts You May Need
August Smart Lock Keypad (if physically damaged)
Check Price on Amazon
August Smart Lock Keypad (if physically damaged)
Check Price on Amazon
August Smart Lock Keypad (if physically damaged)
Check Price on Amazon
August Smart Lock Keypad (if physically damaged)
Check Price on Amazon
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When to Call a Professional
If the error persists after resetting and re-adding codes, contact August support or a smart lock technician.Frequently Asked Questions
How long does August lock error 10 last?
The lockout typically lasts about 5 minutes, during which the keypad will not accept any codes.
Can I still unlock the door with error 10?
Yes, you can use the August app via Bluetooth or Wi-Fi to unlock the door, bypassing the keypad lockout.
How do I prevent error 10 on my August lock?
Use unique codes 4-8 digits long that are hard to guess. Avoid common patterns like 1234. Regularly check your app for attempted access.