August Smart Lock DoorSense Uncalibrated: How to Fix It

Q: Why does my August DoorSense keep becoming uncalibrated?

Common causes include loose sensor mounting, door frame movement, temperature changes affecting the adhesive, or interference from metal objects near the sensor. Check that the sensor is firmly attached and within proper range of the lock.

Q: Can I use August Smart Lock without DoorSense?

Yes, your August Smart Lock will function normally for locking and unlocking without DoorSense. However, you'll lose automatic locking features and door status monitoring in the app. You can disable DoorSense in the app settings if needed.

Q: How close should the DoorSense sensor be to the smart lock?

The DoorSense sensor should be mounted within 1 inch of the smart lock when the door is closed. If it's too far away, the magnetic connection won't be strong enough for proper detection.

Q: What should I do if the DoorSense sensor won't stick to my door frame?

Clean the door frame surface thoroughly with rubbing alcohol, ensure it's completely dry, and try reapplying the sensor. For textured or problematic surfaces, consider using stronger adhesive strips or contact August for mounting alternatives.

Abstract

The August Smart Lock DoorSense uncalibrated error occurs when your smart lock's door sensor cannot properly detect whether your door is open or closed. This typically happens after installation, battery replacement, or when the door position has changed, requiring a fresh calibration of the magnetic door sensor.