August Smart Lock Error Code Pairing Failed: How to Fix It

Q: Why does my August Smart Lock keep saying pairing failed?

Pairing failures typically occur due to distance issues, low battery power, Bluetooth interference, or outdated app versions. Make sure you're within 3 feet of the lock, have fresh batteries installed, and are using the latest August app version.

Q: How close does my phone need to be to pair with August Smart Lock?

Your phone should be within 3 feet of the August Smart Lock during pairing for optimal Bluetooth connectivity. The lock uses Bluetooth Low Energy which has a limited range, especially during initial setup.

Q: Can I pair multiple phones to one August Smart Lock?

Yes, you can pair multiple phones to a single August Smart Lock by inviting additional users through the August app. The primary user who initially sets up the lock can send invitations to family members or trusted contacts.

Q: What should I do if my August Smart Lock won't enter pairing mode?

If the lock won't enter pairing mode, check the battery levels first. Replace with fresh AA batteries if needed, then press and hold the Connect button for 15 seconds. If this doesn't work, contact August support as the lock may need replacement.

Q: How long does August Smart Lock pairing usually take?

August Smart Lock pairing typically takes 2-5 minutes when everything works properly. If the process takes longer than 10 minutes or repeatedly fails, there's likely a connectivity issue that needs troubleshooting.

Abstract

The August Smart Lock pairing failed error occurs when your smartphone can't establish a Bluetooth connection with your lock during setup. This usually happens when your phone is too far away, Bluetooth interference is present, or the lock's battery is low.