August Smart Lock Motor Jam Error: How to Fix It

Q: Why does my August smart lock keep jamming?

August smart locks typically jam due to deadbolt misalignment with the strike plate, often caused by door settling, temperature changes, or normal wear. The motor cannot overcome the resistance from misaligned components.

Q: Can I fix August lock motor jam without calling a locksmith?

Yes, most motor jam issues are caused by simple misalignment that can be fixed by filing the strike plate or adjusting door hinges. However, if these steps don't work, you may need professional help.

Q: How do I know if my August lock needs recalibration?

Recalibrate your August lock if it shows as unlocked when it's actually locked, makes grinding noises, or fails to complete lock/unlock cycles. The app will usually prompt you to recalibrate after resolving mechanical issues.

Q: What lubricant is safe for August smart locks?

Use only graphite-based dry lubricants on August locks. Avoid oil-based products like WD-40, which can attract dirt and interfere with the electronic components.

Q: How often should I maintain my August smart lock?

Check your August lock alignment and lubricate it every 6 months. Replace batteries when the app indicates low power, and recalibrate if you notice any performance issues.

Abstract

The August smart lock motor jam error occurs when the deadbolt cannot fully extend or retract due to misalignment with the strike plate. This creates resistance that causes the motor to jam, preventing the lock from operating properly.