August Smart Lock Wi-Fi Setup Failed: How to Fix It

Q: Why does my August lock keep losing Wi-Fi connection?

Common causes include router distance, network interference, outdated router firmware, or power issues with the August Connect bridge. Ensure stable power supply and strong Wi-Fi signal strength.

Q: Can August Connect work with 5GHz Wi-Fi networks?

No, August Connect only supports 2.4GHz Wi-Fi networks. If your router broadcasts dual-band, ensure the 2.4GHz band is enabled and broadcasting a separate network name.

Q: What do the different LED colors mean on August Connect?

Solid blue means connected to Wi-Fi, flashing blue means attempting to connect, red indicates connection failure or setup mode, and no light means no power or device failure.

Q: How do I know if my router is compatible with August Connect?

August Connect works with most standard routers that support WPA2 security and 2.4GHz networks. It may have issues with enterprise networks, captive portals, or very old routers with outdated security protocols.

Abstract

The Wi-Fi Setup Failed error on your August smart lock means the August Connect bridge cannot establish a connection to your home router. This prevents remote access and app control of your lock.