Ring Always Home Cam Error Code 13: How to Fix It

Q: What does Error Code 13 mean on my Ring Always Home Cam?

Error Code 13 on the Ring Always Home Cam means the device has experienced a navigation fault. This indicates the cam cannot correctly determine its position, follow its programmed flight path, or orient itself properly during flight. It is most commonly caused by a changed environment, a stale flight path map, a firmware bug, weak Wi-Fi, or a docking station alignment issue.

Q: Will Ring Always Home Cam Error Code 13 go away on its own?

In some cases, a simple restart or automatic firmware update delivered overnight while the cam is docked can clear Error Code 13 without manual intervention. However, if the error is caused by a changed flight environment or a corrupted flight path, you will need to manually remap the path in the Ring app before the error clears.

Q: Can I fly my Ring Always Home Cam manually to bypass Error Code 13?

No. The Ring Always Home Cam does not support manual piloting or remote control. It is an autonomous drone designed to follow pre-mapped paths only. Until Error Code 13 is resolved and a valid flight path is recorded, the cam will not be able to complete flights.

Q: How often should I remap my Ring Always Home Cam's flight path?

Ring recommends remapping your Always Home Cam's flight path any time you make significant changes to your home's interior layout, such as moving furniture, rearranging rooms, or adding large new objects. You should also remap after any major firmware update if navigation issues arise. Regular remapping every few months is a good practice to maintain reliable performance.

Q: Does resetting my Ring Always Home Cam delete my Ring account or other devices?

No. Performing a factory reset on the Ring Always Home Cam only affects that specific device. It will erase the cam's saved flight paths and settings, and the device will be removed from your Ring account, but all other Ring devices, your account, and your subscription plan remain completely unaffected. You simply need to re-add the cam in the Ring app after resetting.

Abstract

Ring Always Home Cam Error Code 13 indicates a navigation fault, meaning the drone camera is unable to correctly map, orient, or move through your home's flight path. This can happen after a firmware update, a physical obstruction in the flight zone, a docking station misalignment, or an internal sensor issue. While this is a medium-severity error, it prevents the cam from completing its autonomous flights, so resolving it quickly is important for maintaining your home security coverage.