Ring Indoor Camera Error Code 10: How to Fix It

Easy 5-15 minutes Medium Severity Verified June 2026
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Error Code
10
Brand
Ring
Product Type
camera
Severity
Medium
DIY Difficulty
Easy
Estimated Fix Time
5-15 minutes
Ring Indoor Camera Error Code 10 means the Ring app has been denied a critical permission on your smartphone — such as access to your camera, microphone, local network, or notifications. Without these permissions, the Ring app cannot connect to or display your Indoor Cam feed properly. This is a software-level issue that is almost always fixable in a few minutes directly from your phone's settings.
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Tools You'll Need

How to Fix Error Code 10

  1. Identify Which Permission Is Blocked

  2. Grant All Required Permissions (Android)

  3. Grant All Required Permissions (iPhone/iOS)

  4. Check Notification Permissions Specifically

  5. Clear the Ring App Cache (Android Only)

    Do not tap 'Clear Data' unless necessary — this will log you out of the Ring app and remove locally stored settings.

  6. Update the Ring App

  7. Reinstall the Ring App

    Make sure you know your Ring account email address and password before uninstalling, as you will need to log in again.

  8. Restart Your Phone and Test

  9. Check Ring Account Device Permissions

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When to Call a Professional

Error Code 10 is almost entirely a software and permissions issue that can be resolved without professional help. However, if you have granted all permissions, reinstalled the app, and the error still appears on every device you try, contact Ring Support directly at support.ring.com or call their customer support line. There may be an account-level restriction, a server-side issue, or a firmware problem on the camera itself that requires Ring's technical team to investigate or push a remote fix.

Frequently Asked Questions

What does Error Code 10 mean on Ring Indoor Camera?
Error Code 10 on a Ring Indoor Camera means the Ring app has been denied a required permission on your smartphone — most commonly Camera, Microphone, Local Network, or Notification access. The app cannot function correctly without these permissions, so it displays Error Code 10 to let you know access has been blocked.
Why does my Ring camera keep showing Error Code 10 even after I allowed permissions?
If permissions are already enabled and you still see Error Code 10, try clearing the Ring app's cache (Android), fully reinstalling the app, or restarting your phone. In some cases an outdated app version or a corrupted app install can cause the error to persist even when permissions are technically granted.
Does Ring Error Code 10 mean my camera is broken?
No. Error Code 10 is not a hardware fault with your Ring Indoor Camera. It is a permission or software issue on your smartphone. Your camera itself is likely working fine — the problem is that the Ring app on your phone does not have the access it needs to communicate with and display the camera.
Can a shared user fix Ring Error Code 10 themselves?
A shared user can fix phone-level permission issues (steps 1-8 above) on their own device. However, if the error is caused by restricted account permissions set by the primary account owner, the shared user will need to ask the account owner to go into Ring > Settings > Users and grant full access to the shared user's profile.
Will clearing my Ring app cache delete my camera footage or settings?
Clearing the app cache on Android will not delete your Ring camera footage, account settings, or device configurations — those are stored securely on Ring's cloud servers. Clearing the cache only removes temporary files stored locally on your phone. However, avoid tapping 'Clear Data' (Android) as that will log you out of the app and remove locally stored preferences.

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