Wyze Camera Firmware Update Stuck at 90%: How to Fix It

Easy 10-20 minutes Medium Severity Verified June 2026
Error Code
Firmware update stuck at 90%
Brand
Wyze
Product Type
camera
Severity
Medium
DIY Difficulty
Easy
Estimated Fix Time
10-20 minutes
When your Wyze camera's firmware update gets stuck at 90%, it typically means the download failed due to an unstable Wi-Fi connection. This common issue can be resolved by strengthening your network signal and following a few troubleshooting steps to complete the update successfully.
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Tools You'll Need

How to Fix Error Code Firmware update stuck at 90%

  1. Check Wi-Fi Signal Strength

  2. Force Close and Restart Wyze App

  3. Power Cycle Your Camera

    Do not unplug the camera while an update is actively in progress, only when it appears completely stuck.
  4. Move Camera Closer to Router

  5. Restart Your Router

  6. Retry Firmware Update

  7. Use Manual Firmware Installation (If Needed)

    Only use official firmware files from Wyze's website. Using incorrect firmware can permanently damage your camera.

Parts You May Need

MicroSD card (8GB or larger)
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MicroSD card (8GB or larger)
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MicroSD card (8GB or larger)
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MicroSD card (8GB or larger)
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MicroSD card (8GB or larger)
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MicroSD card (8GB or larger)
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MicroSD card (8GB or larger)
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MicroSD card (8GB or larger)
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When to Call a Professional

Contact Wyze support if the camera fails to respond after power cycling, shows a red status light, or if multiple firmware update attempts fail even with strong Wi-Fi signal. These issues may indicate hardware problems requiring replacement.

Frequently Asked Questions

Why does my Wyze camera firmware update keep getting stuck at 90%?
Firmware updates typically stick at 90% due to weak Wi-Fi signal strength or network instability. The camera downloads most of the update but can't complete the final verification step when the connection is poor.
How long should a Wyze camera firmware update take?
Normal Wyze camera firmware updates take 5-10 minutes with a strong Wi-Fi connection. If it takes longer than 15 minutes or gets stuck, there's likely a connectivity issue that needs addressing.
Can I use my Wyze camera while the firmware is stuck at 90%?
No, you should not use the camera while firmware is stuck at 90%. The camera is in an unstable state and needs to complete or restart the update process before normal operation can resume.
Will I lose my Wyze camera settings if the firmware update fails?
Usually no - camera settings are preserved even if firmware updates fail. However, it's good practice to note your important settings like motion detection zones before updating, just in case a factory reset becomes necessary.
What if my Wyze camera won't turn on after a failed firmware update?
If your camera won't power on after a failed update, try holding the setup button for 20 seconds while plugged in to attempt a recovery. If this doesn't work, contact Wyze support as the camera may need replacement.