Arlo Camera Audio Not Recording: How to Fix It

Easy 10-15 minutes Low Severity Verified June 2026
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Error Code
Audio not recording
Brand
Arlo
Product Type
camera
Severity
Low
DIY Difficulty
Easy
Estimated Fix Time
10-15 minutes
When your Arlo camera isn't recording audio, it's typically because audio recording has been disabled in your privacy settings or due to local laws restricting audio surveillance. This is a common issue that can usually be resolved by adjusting your camera settings or checking your local regulations.
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Tools You'll Need

How to Fix Error Code Audio not recording

  1. Check Local Audio Recording Laws

    Recording audio without proper consent may violate privacy laws in your area. Always check local regulations before enabling audio recording.

  2. Open the Arlo App

  3. Access Camera Settings

  4. Navigate to Audio Settings

  5. Enable Audio Recording

  6. Check Recording Rules

  7. Test Audio Recording

  8. Check Microphone Hardware

    Do not use water or cleaning solutions directly on the camera. Use only a slightly damp cloth if necessary, avoiding the microphone area.

  9. Update Camera Firmware

  10. Reset Camera if Necessary

    Resetting the camera will remove all custom settings. Note down your current configurations before proceeding.
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When to Call a Professional

Contact Arlo support if audio recording still doesn't work after trying all steps, if your camera is under warranty and may have a hardware defect, or if you need help understanding local audio recording laws and compliance requirements.

Frequently Asked Questions

Why is my Arlo camera not recording audio even though it's enabled?
This could be due to local laws restricting audio recording, microphone hardware issues, outdated firmware, or incorrect recording mode settings. Check your recording rules and ensure audio is enabled in your active mode.
Is it legal to record audio with my Arlo camera?
Audio recording laws vary by location. Many areas require consent from all parties being recorded or have restrictions on audio surveillance in certain locations. Check your local and state laws before enabling audio recording.
Can I enable audio recording on some Arlo cameras but not others?
Yes, audio recording settings are configured individually for each camera. You can enable audio on some cameras while keeping it disabled on others, depending on your needs and local regulations.
Why does my Arlo camera record video but no audio?
This typically happens when audio recording is disabled in your privacy settings, your recording mode doesn't include audio, or there's a hardware issue with the microphone. Check your audio settings and recording rules first.
How do I know if my Arlo camera model supports audio recording?
Most newer Arlo camera models support audio recording, but some older or basic models may not have this feature. Check your camera's specifications in the Arlo app or on the Arlo website to confirm audio recording capability.

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