Arlo Camera Error Code 4: How to Fix It
Easy 10-20 minutes Medium Severity
Verified June 2026
- Error Code
- 4
- Brand
- Arlo
- Product Type
- camera
- Severity
- Medium
- DIY Difficulty
- Easy
- Estimated Fix Time
- 10-20 minutes
Ad
Tools You'll Need
- Arlo app (on smartphone)
- Paperclip (for reset)
How to Fix Error Code 4
-
Restart Your Arlo Camera
Ensure your hands are dry when handling batteries. -
Check Your Wi-Fi Connection
-
Update Firmware Manually via the Arlo App
Do not close the app during the update. -
Sync Your Camera Again
-
Reset Your Arlo Camera to Factory Defaults
This will erase all custom settings.
Ad
When to Call a Professional
If error 4 persists after a factory reset and you've confirmed your Wi-Fi is working, contact Arlo Support. There may be a hardware issue with the camera's memory or network chip that requires replacement.Frequently Asked Questions
What does Error Code 4 mean on my Arlo Camera?
Error Code 4 indicates that a firmware update has failed. This is usually due to a weak Wi-Fi signal, power interruption during the update, or a corrupted update file.
Will I lose my recordings if I reset my Arlo Camera?
A factory reset will erase your camera settings but recordings stored in the cloud or on your base station's USB (if applicable) will remain. Local recordings on the camera are deleted.
How often does Arlo push firmware updates?
Arlo releases firmware updates periodically to improve security and add features. You can check for updates manually in the app under Settings > My Devices > your camera > Firmware Update.
Can I fix Error Code 4 without the app?
The firmware update process requires the app. However, you can restart the camera and router to resolve temporary issues that cause the error.
Is Error Code 4 covered under warranty?
If your Arlo camera is still under warranty and the error persists after troubleshooting, contact Arlo Support for a replacement.