Arlo Camera Error Code 6: How to Fix It
Easy 10-15 minutes Medium Severity
Verified June 2026
- Error Code
- 6
- Brand
- Arlo
- Product Type
- camera
- Severity
- Medium
- DIY Difficulty
- Easy
- Estimated Fix Time
- 10-15 minutes
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Tools You'll Need
- Paperclip
- Compressed air (optional)
How to Fix Error Code 6
-
Power Cycle Your SmartHub
-
Check the Power Adapter and Cable
Use only Arlo-approved power adapters to avoid damage. -
Test a Different Outlet
-
Inspect the SmartHub Power Port
Do not insert metal objects into the port. -
Factory Reset the SmartHub
This erases all settings, including connected cameras.
Parts You May Need
Arlo SmartHub Power Adapter
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Arlo SmartHub Power Adapter
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Arlo SmartHub Power Adapter
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Arlo SmartHub Power Adapter
Check Price on Amazon
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When to Call a Professional
If the error persists after a factory reset or if you notice physical damage to the SmartHub's power port or internal components, contact Arlo Support for a replacement.Frequently Asked Questions
What does Arlo Error Code 6 mean?
Error Code 6 indicates a power fault with the Arlo SmartHub. The hub is not receiving adequate or stable power, which can prevent cameras from connecting or working properly.
Can a bad USB cable cause Error Code 6?
Yes, a damaged or low-quality USB cable can cause power instability. Use the original Arlo power adapter and cable to ensure proper voltage and current.
How do I factory reset my Arlo SmartHub?
Insert a paperclip into the reset pinhole on the back of the SmartHub, press and hold for 10 seconds until the LEDs blink amber then turn solid green. You'll need to reconfigure the hub in the Arlo app.
Will Error Code 6 go away on its own?
No, it usually requires intervention. Power cycling or checking connections often resolves it, but if there is hardware damage, it will persist until fixed.
Is Error Code 6 covered under warranty?
If the hub is within its warranty period and the issue is due to a manufacturing defect, Arlo may replace it. Contact Arlo Support for warranty claims.