Arlo Doorbell Chime Silent: How to Fix It

Medium 30-45 minutes Low Severity Verified June 2026
Error Code
Doorbell chime silent
Brand
Arlo
Product Type
camera
Severity
Low
DIY Difficulty
Medium
Estimated Fix Time
30-45 minutes
When your Arlo doorbell chime is silent, it typically means the wired chime kit isn't properly configured in your device settings. This is a common setup issue that can usually be resolved by adjusting your chime type settings in the Arlo app and checking your wiring connections.
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Tools You'll Need

How to Fix Error Code Doorbell chime silent

  1. Check Chime Configuration in Arlo App

  2. Verify Chime Kit Installation

    Always turn off power at the circuit breaker before working with doorbell wiring to prevent electrical shock.
  3. Test Chime Voltage

    Use caution when testing live electrical connections. Ensure multimeter is set to AC voltage.
  4. Reset Chime Settings

  5. Check Physical Chime Operation

    Turn off power before making any wire connections.
  6. Update Doorbell Firmware

Parts You May Need

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When to Call a Professional

Call a qualified electrician if you're uncomfortable working with electrical wiring, if voltage readings are incorrect, or if the transformer needs replacement. Professional help is also recommended if multiple troubleshooting attempts fail to resolve the issue.

Frequently Asked Questions

Why is my Arlo doorbell not ringing my existing chime?
The most common cause is incorrect chime type configuration in the Arlo app settings. Check that you've selected the right chime type (mechanical or digital) that matches your actual doorbell chime.
Do I need the Arlo chime kit for my doorbell to work?
Yes, the chime kit is required if you want your existing wired doorbell chime to ring. Without it, you'll only receive notifications on your phone but your physical chime will remain silent.
Can I use my Arlo doorbell without connecting to existing chime?
Yes, you can set the chime type to 'None' in the app and rely solely on phone notifications and the optional Arlo Chime accessory for audio alerts inside your home.
What voltage does Arlo doorbell need to ring chime?
Arlo doorbells require 8-24V AC to properly operate the chime function. If your voltage is outside this range, the chime may not work even with correct settings.
How do I know if my chime is mechanical or digital?
Mechanical chimes have physical bells or bars that strike when activated and make a traditional 'ding-dong' sound. Digital chimes are electronic and produce synthesized tones through a speaker.