Arlo SmartHub Firmware Update Failed: How to Fix It

Q: How long does an Arlo SmartHub firmware update take?

Arlo SmartHub firmware updates typically take 5-15 minutes to complete. However, if the update fails and retries automatically, the process may take up to 30 minutes.

Q: Can I use Wi-Fi instead of Ethernet during firmware updates?

While possible, Ethernet connection is strongly recommended during firmware updates as it provides more stable connectivity and reduces the risk of update failures due to wireless interference.

Q: Will I lose my camera recordings if I factory reset the hub?

Local recordings stored on the hub will be lost during factory reset. However, cloud recordings in your Arlo account remain safe and accessible.

Q: What do the LED colors mean during firmware updates?

Solid amber LED indicates firmware update in progress. Solid blue means update completed successfully. Blinking amber suggests the update failed and will retry automatically.

Q: How often does Arlo release firmware updates?

Arlo typically releases firmware updates every 2-3 months, though critical security updates may be released more frequently. Updates usually happen automatically when available.

Abstract

When your Arlo SmartHub firmware update fails, it means the update process was interrupted before completion. This typically happens due to power interruptions, poor internet connectivity, or temporary server issues during the update process.