Genshin Impact Error Code 1004: How to Fix It

Easy 15-60 minutes Low Severity Verified June 2026
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Error Code
1004
Brand
Genshin Impact
Product Type
game
Severity
Low
DIY Difficulty
Easy
Estimated Fix Time
15-60 minutes
Error Code 1004 in Genshin Impact indicates your game client is outdated and needs to be updated to the latest version. This is a common issue that occurs when new game updates are released and your client hasn't been updated yet.
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Tools You'll Need

How to Fix Error Code 1004

  1. Close Genshin Impact completely

  2. Check your internet connection

  3. Launch the official game launcher

  4. Allow automatic update

  5. Wait for download completion

    Do not close the launcher or shut down your computer during the update process

  6. Restart the game

  7. Clear cache if error persists

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When to Call a Professional

Contact HoYoverse customer support if the update fails repeatedly, if you encounter persistent download errors, or if the game becomes corrupted after multiple update attempts.

Frequently Asked Questions

How long does it take to fix Genshin Impact Error 1004?
Fixing Error 1004 typically takes 15-60 minutes, depending on your internet speed and the size of the update. Large version updates can take longer to download.
Why does Genshin Impact Error 1004 keep happening?
Error 1004 occurs when your game client is outdated. It happens regularly when HoYoverse releases new updates, events, or patches. Enable automatic updates to prevent this issue.
Can I play Genshin Impact with Error 1004?
No, you cannot play Genshin Impact with Error 1004. The game requires the latest client version to connect to the servers. You must update before playing.
How much storage space do I need for Genshin Impact updates?
Reserve at least 5-15 GB of free storage space for Genshin Impact updates. Major version updates can be quite large, and you need extra space for the installation process.
What if the Genshin Impact update fails to download?
If the update fails, try restarting your router, disabling VPN, running the launcher as administrator, or using a wired internet connection instead of WiFi for better stability.

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