Genshin Impact Error Code 106: How to Fix It
Easy 5 minutes of troubleshooting, plus waiting for maintenance to end (typically 1–5 hours) Medium Severity
Verified June 2026
- Error Code
- 106
- Brand
- Genshin Impact
- Product Type
- game
- Severity
- Medium
- DIY Difficulty
- Easy
- Estimated Fix Time
- 5 minutes of troubleshooting, plus waiting for maintenance to end (typically 1–5 hours)
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Tools You'll Need
- Stable internet connection (Wi-Fi or mobile data)
- HoYoPlay launcher (PC players)
- Web browser (to check official server status)
- Optional: VPN application for regional diagnostics
How to Fix Error Code 106
-
Confirm It Is a Server Maintenance Issue
-
Check the Official Maintenance Schedule
-
Do Not Repeatedly Attempt to Log In
-
Restart the Game After Maintenance Ends
-
Clear the Game Cache (If Error Persists After Maintenance)
On iOS, deleting the app removes all locally downloaded game data. After reinstalling, you will need to re-download all game assets over a Wi-Fi connection, which can be several gigabytes. -
Check Your Internet Connection
-
Try a VPN or Check for Regional Server Issues (Advanced)
Using a VPN may violate HoYoverse's Terms of Service in some contexts. Use this step only as a diagnostic tool and consult the official Terms of Service before long-term VPN use with Genshin Impact.
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When to Call a Professional
Error Code 106 is server-side and outside your control as a player. If the error persists for more than 24 hours after maintenance is confirmed over, and other players can log in normally, contact HoYoverse customer support directly at genshin.hoyoverse.com/en/support. Provide your UID, the error code, your device type, and screenshots of the error. A support agent can investigate whether your account has been flagged or if there is a regional connectivity issue on their end.Frequently Asked Questions
How long does Genshin Impact Error Code 106 last?
Error Code 106 lasts as long as the server maintenance is ongoing. Scheduled maintenance for major version updates typically lasts around 5 hours. HoYoverse usually compensates players with Primogems for the downtime. Check the official announcement for the exact expected end time.
Is Error Code 106 my fault or is it the server?
Error Code 106 is entirely a server-side issue caused by HoYoverse performing maintenance on Genshin Impact's servers. There is nothing wrong with your device, account, or internet connection. You simply need to wait for maintenance to complete.
Will I lose my progress or Primogems because of Error Code 106?
No, you will not lose any game progress, Primogems, or account data. All Genshin Impact save data is stored on HoYoverse's servers, not on your local device. HoYoverse typically rewards players with free Primogems as compensation for maintenance downtime.
Can I fix Genshin Impact Error Code 106 by reinstalling the game?
No, reinstalling the game will not resolve Error Code 106 because the problem is with HoYoverse's servers, not your local game files. Reinstalling while maintenance is active will simply result in the same error after the reinstall completes. Wait for maintenance to end first.
Why do I still get Error Code 106 after maintenance is supposed to be over?
Maintenance sometimes runs longer than the originally announced window. Always check HoYoverse's official Twitter/X account or website for extended maintenance notices. If maintenance is confirmed over but you still see the error, try clearing your game cache, restarting your router, or checking if a game update is required before you can reconnect.