Ring Doorbell Chime Pro Error: How to Fix It

Q: Why does my Ring Chime Pro keep disconnecting from Wi-Fi?

Common causes include weak Wi-Fi signal, router compatibility issues, or power fluctuations. Try moving the Chime Pro closer to your router, ensuring your 2.4GHz band is enabled, and using a dedicated outlet rather than a power strip.

Q: What does the blue light on Ring Chime Pro mean?

A solid blue light indicates the Chime Pro is connected and working properly. A flashing blue light means it's connecting to Wi-Fi. No light usually indicates a power or hardware issue.

Q: Can I use Ring Chime Pro with 5GHz Wi-Fi?

No, Ring Chime Pro only works with 2.4GHz Wi-Fi networks. Make sure your router has the 2.4GHz band enabled, or use a dual-band router that broadcasts both frequencies.

Q: How do I reset my Ring Chime Pro completely?

Press and hold the setup button on the side of the Chime Pro for 10 seconds until the LED flashes rapidly. This resets all network settings, and you'll need to set it up again through the Ring app.

Q: Where should I place my Ring Chime Pro for best performance?

Place it halfway between your router and Ring doorbell, away from metal objects and other electronics. Ensure it's within good Wi-Fi range of your router while still extending coverage to your doorbell.

Abstract

The Ring Chime Pro error occurs when your doorbell extender loses connection to your home's Wi-Fi network or experiences power issues. This error prevents the Chime Pro from extending your doorbell's range and providing audio alerts throughout your home.