Ring Doorbell Error Code RSSI Poor: How to Fix It

Easy 30-60 minutes Medium Severity Verified June 2026
Error Code
RSSI Poor
Brand
Ring
Product Type
doorbell
Severity
Medium
DIY Difficulty
Easy
Estimated Fix Time
30-60 minutes
RSSI Poor error on your Ring Doorbell means your device is receiving a weak Wi-Fi signal, which can cause connectivity issues, delayed notifications, and poor video quality. This error typically occurs when your doorbell is too far from your router or there are obstacles blocking the signal.
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Tools You'll Need

How to Fix Error Code RSSI Poor

  1. Check Current Signal Strength

  2. Move Closer to Router

  3. Reposition Your Router

    Ensure router has proper ventilation and power cord reaches safely to avoid tripping hazards
  4. Switch to 2.4GHz Network

  5. Remove Signal Obstacles

  6. Update Router Firmware

    Do not disconnect power during firmware updates as this can damage your router
  7. Install Wi-Fi Extender

  8. Restart Doorbell and Router

    Turn off power at the circuit breaker before working with hardwired doorbells to avoid electrical shock
  9. Reconnect to Wi-Fi Network

  10. Test Signal Strength

Parts You May Need

Wi-Fi extender or mesh system
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Wi-Fi extender or mesh system
Check Price on Amazon
Wi-Fi extender or mesh system
Check Price on Amazon
Wi-Fi extender or mesh system
Check Price on Amazon
Wi-Fi extender or mesh system
Check Price on Amazon
Wi-Fi extender or mesh system
Check Price on Amazon
Wi-Fi extender or mesh system
Check Price on Amazon
Wi-Fi extender or mesh system
Check Price on Amazon
Wi-Fi extender or mesh system
Check Price on Amazon
Wi-Fi extender or mesh system
Check Price on Amazon
Wi-Fi extender or mesh system
Check Price on Amazon
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When to Call a Professional

Contact a professional if you need electrical work for hardwired doorbells, router placement requires complex networking setup, or if signal issues persist after trying all solutions. Ring customer support can also help diagnose hardware problems with your doorbell.

Frequently Asked Questions

What RSSI value is considered good for Ring doorbells?
An RSSI value of -60 dBm or better is considered good for Ring doorbells. Values between -60 to -70 dBm are acceptable but may cause occasional issues. Anything worse than -70 dBm will likely cause connectivity problems.
Why does my Ring doorbell keep going offline with poor RSSI?
Poor RSSI causes your Ring doorbell to go offline because the Wi-Fi signal is too weak to maintain a stable connection. The doorbell needs consistent signal strength to upload video, receive commands, and send notifications to your phone.
Will a Wi-Fi extender fix my Ring doorbell RSSI issues?
A Wi-Fi extender can significantly improve RSSI if the issue is distance or obstacles between your router and doorbell. Place the extender halfway between your router and doorbell for best results, ensuring it has strong signal from the main router.
Should I use 2.4GHz or 5GHz for my Ring doorbell?
Use 2.4GHz for Ring doorbells as it provides better range and wall penetration than 5GHz. While 5GHz is faster, 2.4GHz is more reliable for outdoor devices that are farther from the router.
Can weather affect my Ring doorbell's Wi-Fi signal?
Yes, heavy rain, snow, or extreme temperatures can affect Wi-Fi signal strength. Moisture can interfere with radio waves, and temperature extremes may affect your doorbell's internal components and antenna performance.