Ring Stick Up Cam Solar Not Charging: How to Fix It

Easy 15-45 minutes Low Severity Verified June 2026
Error Code
Stick Up Cam solar not charging
Brand
Ring
Product Type
smart_home
Severity
Low
DIY Difficulty
Easy
Estimated Fix Time
15-45 minutes
When your Ring Stick Up Cam's solar panel stops charging, it's typically due to insufficient sunlight exposure (less than 4 hours of direct sun daily) or a damaged cable connection. This issue prevents your camera from maintaining battery power, which can lead to device shutdowns and gaps in security coverage.
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Tools You'll Need

How to Fix Error Code Stick Up Cam solar not charging

  1. Check Solar Panel Placement and Sun Exposure

  2. Inspect the Solar Panel Cable

    Turn off your Ring device before handling cables to prevent electrical issues.
  3. Clean the Solar Panel Surface

  4. Check Cable Connections

    Power off your Ring device before disconnecting any cables.
  5. Test Battery Status in Ring App

  6. Relocate Solar Panel if Necessary

    Ensure the relocated panel is securely mounted to prevent damage from wind or weather.
  7. Monitor Charging Performance

  8. Reset the Ring Device

    Resetting will erase your current settings and require full device setup.

Parts You May Need

Ring Solar Panel
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Solar Panel Extension Cable
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Ring Camera Mounting Bracket
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Ring Solar Panel
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Solar Panel Extension Cable
Check Price on Amazon
Ring Camera Mounting Bracket
Check Price on Amazon
Ring Solar Panel
Check Price on Amazon
Solar Panel Extension Cable
Check Price on Amazon
Ring Camera Mounting Bracket
Check Price on Amazon
Ring Solar Panel
Check Price on Amazon
Solar Panel Extension Cable
Check Price on Amazon
Ring Camera Mounting Bracket
Check Price on Amazon
Ring Solar Panel
Check Price on Amazon
Solar Panel Extension Cable
Check Price on Amazon
Ring Camera Mounting Bracket
Check Price on Amazon
Ring Solar Panel
Check Price on Amazon
Solar Panel Extension Cable
Check Price on Amazon
Ring Camera Mounting Bracket
Check Price on Amazon
Ring Solar Panel
Check Price on Amazon
Solar Panel Extension Cable
Check Price on Amazon
Ring Camera Mounting Bracket
Check Price on Amazon
Ring Solar Panel
Check Price on Amazon
Solar Panel Extension Cable
Check Price on Amazon
Ring Camera Mounting Bracket
Check Price on Amazon
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When to Call a Professional

Contact Ring customer support if the solar panel or cable appears physically damaged, if charging issues persist after following all troubleshooting steps, or if you need assistance with complex mounting relocations. Professional installation may be needed for optimal panel positioning in challenging locations.

Frequently Asked Questions

How many hours of sunlight does Ring solar panel need?
Ring solar panels need at least 4-6 hours of direct sunlight daily to effectively charge your camera's battery. Partial shade or indirect light significantly reduces charging efficiency.
Why is my Ring solar panel not charging in winter?
Winter charging issues are common due to shorter days, lower sun angles, and weather conditions. Snow covering the panel, reduced daylight hours, and weaker sunlight can all impact charging performance.
Can I use Ring camera without solar panel?
Yes, Ring cameras work without solar panels using their internal rechargeable battery. However, you'll need to manually recharge the battery every 6-12 months depending on usage and settings.
How do I know if my Ring solar panel is working?
Check the Ring app for 'Solar Connected' status and monitor if your battery level maintains or increases during sunny days. A working solar panel should prevent significant battery drain over time.
What if Ring solar panel cable is damaged?
If the solar panel cable is cut, severely bent, or damaged, you'll need to contact Ring support for a replacement cable or consider purchasing a new solar panel accessory. Damaged cables cannot be safely repaired.